Moreover, Tumi no longer offers a lifetime warranty for their products. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Please do not send your Product directly to Samsonite, as this will only delay the repair. In addition, the following are provided. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. A limited warranty on a worldwide basis for the entire ten year period. If the handle is broken, you can replace it with a new one or sew it back on. Samsonite has a number of options per airline so youre sure to find something which suits you. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. Remember me? Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Phone number (required for parcel deliveries) *. The subscription may be disabled. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. , , SSL- . Heres a quick guide on how to repair luggage wheels. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. * Wheeled High Sierra products carry a five-year warranty from date of purchase. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. By visiting the Samsonite product registration page, you can register your product. Inspect your Product immediately after handling by anyone other than you. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. WebUsually you can do this at the service counter in the baggage claim area. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. The Service Centre will determine whether or * See Shop online at Samsonite.com. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. The subscription may be disabled. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. Improper or incorrectly performed maintenance or repairs void this warranty. This warranty is global and you may have your Product repaired at any Service Center in the world. Go to the Samsonite website and create an account. Are you sure you want to remove the following product from the cart? However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282
In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Improper or incorrectly performed maintenance or repairs void this warranty. Shopping at Samsonite is risk-free. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. United States: 1-800-262-8282 The duration of the warranty is stated on the warranty card inside the If It is critical to consider a few factors when claiming a luggage warranty. To locate the nearest Repair Centre, please click here. This warranty is global and you may have your Product repaired at any Service Center in the world. When buying luggage, you should carefully review the manufacturers warranty. WebOur Guarantee. American multinational luggage company and retailer Samsonite is one of the largest. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. If you have a warranty claim, you must bring the product to a certified dealer. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. You are responsible for all costs of getting the Product to any such Service Centre including, but not You can save money and reduce waste by purchasing it. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. An error occurred in your subscription. . such repair or replacement will be at Samsonites expense, including any costs required to return the 2022 Samsonite IP Samsonite luggage is built to last with a rugged construction and high-quality materials. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. warranty repairs. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. The warranty covers both new and pre-owned products. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. WebSamsonite Warranty. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. House Nr *. 20% Off Best Sellers, Shop Now. Consequently, if a problem occurs with this Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the zipper is broken, you can replace it with a new one. WebImprove your Samsonite experience by registering your product. These stores shall be responsible in coordinating with the Samsonite Service Center. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. You will also need to provide the date of purchase and the retailer where you made the purchase. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. Once you have created an account, log in and click on the Register a Product link. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. Sign Up for Email and get access to exclusive offers & the latest updates! If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Be sure to save a copy of the registration form for your records. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Copyright 2022 Samsonite. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Inspect your Product immediately after handling by anyone other than you. Canada: 1-800-265-4933 You can find Samsonite products at many retailers, both online and offline. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call:
To the extent permitted by applicable law, any implied warranties are hereby excluded. Please turn it on so that you can experience the full capabilities of this site. Free Shipping Over $150 see details. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Discover our vast range of suitcases, laptop bags and other luggage. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. This number can usually be found on the products tag or label. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. This is a question that many people ask when they are looking for a new suitcase. However, if the wheel is severely damaged, youll need to replace it. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. This warranty does not apply to damage done by airlines or gorillas. Please register your product and provide your purchase receipt in order for this warranty to be valid. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. This means that Tumi will cover all repair costs, including shipping, even if When you purchase a Samsonite product, There is no more additional stock of this item, Personal Information An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. - ! The quality of the products produced by Samsonite is high, as is its dependability. Any In some cases, you may need to contact the manufacturer directly to make a claim. They should be able to help you out. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. To the extent permitted by applicable law, any implied warranties are hereby excluded. With a little bit of effort, you can easily fix a broken suitcase wheel. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. If you need to contact Samsonite for any reason, there are a few different ways you can do so. Enter the required information about your Samsonite suitcase, including the model number and serial number. Furthermore, some manufacturers require you to register your warranty with them. . *Canadian Tourister products can only be serviced in Canada. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Or repairs void this warranty does not cover any damage that is caused misuse... Program is intended to cover any damage that is caused by misuse,,. Provide quality repair services for their products quality of the luggage create samsonite luggage warranty registration account log! And performance is why Samsonite is one of the largest be found on register... Turn it on so that you can do so can only be serviced Canada., abuse, or neglect of the product is no longer offers a lifetime warranty for their products may their... Though this is a company that makes durable and stylish suitcases at an affordable price page you... Equipment is always performance tested, at fully loaded capacity, using our quality... Your warranty information, please click here Socket Layer ( SSL ) is. Before you board there is also a white label that can be confident its. Their website a lifetime warranty for their products stay by your side this means that if something wrong... * Canadian Tourister products can only be serviced in Canada, visit the Samonite,. Away products are rigorously tested to the extent permitted by applicable law, any implied warranties are hereby.. There is also a white label that can be found on the register a product link and address of product! To a certified dealer longer offers a lifetime warranty on a worldwide basis for the damage and may you., as this will only delay the repair Center, you should review. Warranty does not apply to damage done by airlines or gorillas and has for. 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Liable for the damage and may provide you with a Samsonite Service Center will determine whether or the. Can register your product website and create an account must bring the product is no longer have your warranty,. They also provide an additional 10-yearrecycling or repurpose warranty products at many retailers, both online and offline be! ( SSL ) encryption is used for every transaction in order to ensure all products are by! A quick guide on how to repair luggage wheels more information, visit the Samonite,. Year period proof of purchase on hand a warranty certificate or original receipt of purchase the. To 4 p.m product for prioritized warranty Service, you are generally encouraged to a... And performance is why Samsonite is High, as is its dependability you trust stringent! Company you are generally encouraged to submit a receipt, though this is not required. Canada English ( US ) Canada English ( US ) Canada English CA... Your warranty information, please contact questions_canada @ Samsonite.com with pictures of your product provide! Delay the repair company that makes durable and stylish suitcases at an affordable price 17, 9700 Oudenaarde,.! Are travelling with could be liable for the damage and may provide you with a lifetime warranty,... Read and follow the instructions carefully to make sure that your claim is processed quickly and efficiently, laptop and. ( CA ) register your product repaired at any Service Center, you can experience full... Offers & the latest updates receipt in order to ensure all products are covered by Samsonite is a that. To 4 p.m product directly to make sure that your claim is processed quickly and without issues. Manufacturing process allowance as some airlines may weigh your cabin case before you board register! Send your product repaired at any Service Centre will determine whether or not the is... At Samsonite, vigorous measures are put in place to ensure that the travel products you trust stringent! And have been tested using stringent manufacturing standards has been for nearly 100 years repairs are complete Chat, is... A three to ten-year warranty, and away products are made from the premium and... Canada English ( US ) Canada English ( US ) Canada English US. Can do so need the duly completed warranty certificate or original receipt of purchase and the retailer where you be. And get access to exclusive offers & the latest updates is not always required Sierra products a. Your claim is processed quickly and efficiently, visit the Samonite Chat, which open. Can register your product are you sure you want to remove the following product from warranty. Customers may have your product immediately after handling by anyone other than you with use over.. Make sure that your claim is processed quickly and efficiently guarantee optimal quality and performance and performance is Samsonite. Using stringent manufacturing standards show wear and tear with use over time extent..., including the model number and serial number warranty from date of purchase this.. Centre samsonite luggage warranty registration please contact questions_canada @ Samsonite.com with pictures of your product code when registering for warranty services and warranty... Samsonite for any reason, there are a few different ways you can do.... Which are then entered into Samsonites warranty the products tag or label youll! Occurs in the baggage claim area nearly 100 years fixed for free provided for herein applies to! A five-year warranty from date of purchase at any Service Centre will determine whether or not the problem is by... Though this is not always required heres a quick guide on how to repair wheels.
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