Lights worked perfectly for 6 months, then had power outage, and app can't locate device. Please try using the method below: If you have a second phone/tablet, you may be able to connect your Atomi Smart device using that second phone as a temporary hotspot. Read the instructions on your phone screen and press 'Go to Connect'. You can also get more detailed information and setup instructions for your devices by visiting our Instructions Page and selecting your device from the list. On android, goto "Settings" "Apps" or "Manage Apps" tab. Customers can only redeem one time at checkout. Color Wheel Broad spectrum of colors to create the perfect ambiance. Then, open the app > go to Smart > select Automation > Press the + button at the top of the screen > select When weather change > Sunset/Sunrise > Select the city for the sunset/sunrise time and press Next. Check if there are problems with your internet connection. Here are some helpful workarounds that should work whenever Atomi Smart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Even when the lights are turned off, they continue to blink until I unplug the lights. 3. (Link below), This will help our team understand the cause of your connection issues (Optional). Hi! I bought 2 at 48ft.! Here is how to fix: Follow the Atomi Smart android app crash troubleshooting guide Here . The Pre-Set color themes are super nice, whatever mood I might be in, my backyard cheers me up! The only thing that I would like to see is the ability to add additional lights with out another wifi/brain vaiing to connect to our overly used network. Please make sure that the signal of the network environment where the device is located is strong and stable. The Atomi Smart Color String Lights are perfect for any occasion! Sw & atomi smart Let's get started! Press and hold the power button (on the power box) for 10 seconds. NOTE: If you still cannot see the atomi-smart-xxxx on your list, press and hold the power button again (10 seconds) until it starts blinking slowly. Thank you for including scenes for Christmas and the 4th of July but it would be nice to have a customizable three LED light color option in the app. I would love to rate it 5 stars, unfortunately, the bulbs are not that bright. Yes they have neat scenes pre-programmed. Its not your typical light outdoor Christmas lights. Discover familiar and new favorite colors with these durable PVC string lights. Select from pre-curatedcolor scenes basedon your mood or create custom lighting scenes by choosing two colors of your choice! Smart String Lights are designed to be mounted with their individual keyhole mounting feature. 1. I was not previously familiar with Atomi before buying the smart string lights from Costco. Close all apps that are running in the backgroundthen re-open the Atomi Smart app, 2. Included Accessories. Once downloaded, open your phone Settings. Yes we do! Press "Create Group", select the devices you wish to be included and press "Save". After troubleshooting with factory tech and they couldn't get them working, they immediately sent two new sets . On today's episode we are installing & reviewing the XMCOSY+ 98 ft RGBW Smart String Lights. I love these lights but they are a little too dim in my very dark backyard. Do not allow children to play with them. The atomi smart app allows you to control the smart color string lights throughout your entire house at the touch of a button. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Turn your lights on and off from anywhere in the world! Since we live in Hawaii with constant exposure to salt air n humidity n the sun, do you think its life will be limited? This lights are absolutely beautiful. Your email address will not be published. Smart Color String Lights use RGB LEDs, allowing you to choosefrom millions of colors per bulb. 10. All the detected networks will appear in the menu. Submit a ticket, Follow us for all the latest products, tips and special deals, Over the past 20 years, Atomi has built a long history of being a leader in consumer electronics. Smart Color String Lights are not responding to Atomi Smart app. The Promo code is not exchangeable for cash. Submit a ticket, Follow us for all the latest products, tips and special deals, Over the past 20 years, Atomi has built a long history of being a leader in consumer electronics. Make sure that your WiFi signal is strong. All bought at Costco, not that that makes any difference. I hope the lights will look brighter like a real LED. NOTE:If yourrouter or mesh systemis unable to select the 2.4GHz network (or disable 5GHz), please try to move farther away from your router until your phone moves to the 2.4GHz band. Do not use with extension cord near water or where water may accumulate. Our team is available to help, Monday through Friday, 9am to 5pm (EST), Learn more about our return, shipping and exchange policies, We value our relationshipwith you. Once I installed the replacement string the other old string started to do the same thing, new string was fine. (Optional). If yes, Check if there are problems with your internet, Proposition 65 Warnings Website - Your right to know. Check whether there are problems with your internet connection. Bulbs Included: 12 IP65 Weatherproof, for outdoor or indoor use. Hopefully the app and light hardware can be software upgraded to include the features we are looking for to make this a five star product! (Optional), You can find the model number at the base of the device, Open the Atomi Smart App > Select your smart device > press the 'Pencil Icon' (or '3 dots') > Device Information > And type here your device ID (Or take a screenshot and upload it on the "File Upload" section below) Do you make some type of cover for the controller which is attached to the string of lights? User Guides Smart Products Smart AC Controller View Guide Smart Aroma Diffuser (AT1325) View Guide Smart Aroma Diffuser (AT1359) View Guide Smart Ceiling Light View Guide Smart Coffee Maker View Guide Smart Coffee Maker with Grinder View Guide Smart Color Bulb View Guide Smart Color Bulb BR30 View [] 5. Use your smartphone to conveniently operate your lights from anywhere in the world. Operation is subject to the two following conditions: Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Can the lights work without an internet connection? It would easily be worth 5 stars if it was able to be brighter than what it is now. This means you can control your lighting, TV, wall plugs and all your home appliances using the same mobile application. Four of them work correctly. Lots of fun to change out for different holidays and celebrations. Regardless of how long your smart string lights are illuminated they will remain safe to handle. Make sure you're connected to a 2.4GHz Wi-Fi network (atomi smart can't connect to 5GHz networks). Do the lightbulbs on the string lights get hot? Smart String Lights are not responding to atomi sma app. Bulb Color: RGB. How can I confirm if my iPhone or Android device is connected to 2.4GHz? or email us at support@atomiusa.com, Download ATOMI Smart Color String Lights Manual. Using the Atomi Smart appon your smart device, you can choose the exact color(s) youwant for your color sequence. Update Atomi Smart to the latest version on PlayStore. I love the lights, however I would like to be able to use the awesome features with more variety for example, chase only works with all the colors, not the other color settings. What should I do? what else could have i asked for? with Adapter Instruction Manual, AKASO EK7000 Pro 4K Action Camera with Touch Screen User Manual, MONSTER MLB7-1076-RGB ORB+ Smart Portable LED Light User Guide, multiLane V93000 Ate Hsio Card Cage User Manual, havit SMART26 26 Keys Bluetooth Number Pad User Manual, EMERIL LAGASSE FAFO-001 French Door Air Fryer 360 Owners Manual, 10Gtek WD-4503AC Wireless Adapter Installation Guide, THETFORD SANICON Turbo 700 Owners Manual, FLOOR POLICE 15262-6 Cordless Electric Spinning Microfiber Flat Mop Instruction Manual. Specifications: Dimensions (L W H/D): 36 cm 30 cm 18 cm (14.17 . Since you can do it for the 4th of July make it so we can chose our own three colors for a custom scene. Device Features & Instructions General Instructions & Troubleshooting , Create a ticket by clicking on the button below. If the WiFi signal is too weak, reset your WiFi router and try again. We have 2 ATOMI Smart Color String Lights manuals available for free PDF download: . Keep lamps at least 16 feet from the water. 4.4 out of 5 stars 1,438. We love these lights, we are not electronic sophisticated it is very frustrating. In some instances, even when I pull the power, lights will continue to flicker. Uninstall and reinstall the atomi sma app then repeat the setup process. The app works great. Select color scenes based . Required fields are marked *. But luckily I had another router a Gryphon with Wifi 5 , still does not connect have you read the list of things you have to do to trouble shoot for these lights way to much sorry but this should be easy as 1-2-3 and if not it need needs to be fixed so it does $99.99. Now select Run the device > choose the device you want to control > select Switch > press ON and Save. We have tried everything suggested. I have 2 strings of light. I have a set of 3 lights connected to each other. The hardest part is stringing them to the tree so the longer lasting it is, the better for me. Several strings will not allow us to reset to the red flashing in order to connect to the Wi-Fi. Copyright 2023 Atomi Inc. All rights reserved. on Atomi Smart Connection Troubleshooting, Connecting to other Android devices hotspot. Make sure that all of your Smart String Lights were individually connected to the app. your fingertips. Smart Color String Lights use RGB LEDs, allowing you to choosefrom millions of colors per bulb. The Atomi Smart Color String Lights are perfect for any occasion! The 24ft Smart Color String Lights feature 12 ultra-premium, non-breakable acrylic LED bulbs. 12. Receptacle outlets used for powering Smart String Lights shall comply with all national and local electrical codes. The Atomi Smart lightbulbs are made of PVC. Enter your mobile phone number or email address. If you cannot see the atomi-smart-xxxx hotspot on your WiFi list after following the app instructions, please try to press and hold the Smart Plugs power button again for another 10 seconds and refresh your Wi-Fi list. the app. General Instructions & Troubleshooting. In addition, some routers have an option that says Block Special Characters set as default. The Atomi Smart app lets you group devices to control multiple string lights simultaneously. With over 16 million colors in its hue range, they're perfect for everyday use and special occasions--from birthdays, backyard weddings and holidays to nighttime barbecues. The consent submitted will only be used for data processing originating from this website. Press Save. 24 ft long Smart Color String Lights give you a broad spectrum of colors to choose from so you cancreate the perfect ambiance. Contents hide 1 Connection Troubleshooting 2 General Troubleshooting / Methods 3 Connecting to an iOS device hotspot 4 Connecting to a Samsung device hotspot 5 Connecting to other Android devices hotspot 6 Related Posts Connection Troubleshooting NOTE: Atomi Smart devices support only 2.4 GHz Wi-Fi networks. Open the AirPort Utility app. SmartThings / WebCore for schedule-based control. Check if there are problems with your internet connection. 3. Other light sets allow you to couple strands and remove controllers which cuts down on weight and improves appearance. Ensure that your Wi-Fi is enabled and that the SSID is not hidden. You can also use automations to create additional schedules. smart.XXXX network, Your email address will not be published. Our customers know what they can expect from us: the best, most unique solutions for their everyday needs. (The list will refresh every 10 seconds).Cannot connect to my WiFi network.Make sure that you have entered the correct WiFi password during the WiFi setup. RegisterFollow the on-screen instructions and register an account.Make sure to allow access to Location (Android),Bluetooth and Local Network (iOS). 6. Press the button (3 dots) at the top right corner of your screen. This will allow you to visualize your routers 2.4GHz and 5GHz band waves. This is magical, My date night game has gone up 50 points. My Atomi Smart device appears as Unavailable or Offline in the app.Refresh the device list.I just replaced my router.If you replace your router, you will need to reset your devices and add them again to the app.How to reset my device.Press and hold the Power button for 10s. No. Mon-Fri 9:00 a.m. - 5:00 p.m. EST (US) Connecting Your DeviceDownload App. Your review*document.getElementById("comment").setAttribute( "id", "a7b016ece5293bad1b723f462f130553" );document.getElementById("d9f673cb94").setAttribute( "id", "comment" ); Bring Smart Life To Any Indoor Or Outdoor Space, The atomi Smart Color String Lights bring the perfect ambiance for any occasion and control your Smart Color String Lights using Alexa, Google Voice Assistant or customize them with any WiFi-enabled smartphone or tablet anywhere in the world with the atomi smart app available free for iOS or Android. If you haveseparate SSIDs, ensure that the 2.4GHz and 5GHz networks have different names (Example:wifiname-2Gandwifiname-5G). I finally had to unplug them. Last 5 lights of string blink random colors; sometimes they turn on by themselves during the day. Thanks for an excellent product. Hung them up and both strings are in sync. Tip: If you have multiple string lights, make sure to connect all of them to the app. I own two strings, one string is doing what others have seen. to my color choices. If the network is stable but the device network connection still fails, check whether the router is overloaded. However, once they are connected to the app, Continue reading "Atomi Smart . Pulled plug. Excellent bright colors look great, easy set-up and use with mobile app!! I agree with all the comments on this post regarding changing colors, scenes and having the three color option instead of only two, but the biggest request I would have would be to make the controller on each strand optional/removable when linking strands. Trying to set up a Valentine theme and can't figure out pink. The Atomi Smart Color String Lights are perfect for anyoccasion! *Selecting the white center in the color wheel will turn lights to white. Your Smart Color String Lights are easy to set up, because we know some things should be stress-free. Confirm That Your Plug Is ON. Press "Add Device" or the "+" sign and select "Go to add" on the popup . Control your scenes, set timers, and adjust the lights brightness all from the Atomi Smart app, available for iOS or Android. Easy to install and provide great lighting and ambience to our deck. How do I fix. Make sure you entered the correct WiFi password during the WiFi setup. I love them and use them for not only every evening but on holidays I have them adding a more festive feel to the holiday. No. Even when we are able to bring up 2.4g when we operate on dual 2.4/5g. Setup is not working properly. Confirm that the lights are flashing red. You get the best of both worlds with this product. They come-on on their own and wont shut off until power is unplugged. Looking at the coffee maker and some spotlights. atomi smart AT1680 Smart WiFi Outdoor Wall Light Whats included Whats NOT included Product appearance may vary from, atomi smart AT1680 Smart Wall Sconces What's Included What's not Included Product appearance may vary from image shown., Decora Smart Wi-Fi App Quick Guide Download the App The My Leviton app is available on Google Play, atomi smart AT1515 Smart Wifi Ceiling Light Lets get started Troubleshooting I cant nd the atomi. Control your Smart Color String Lights using Alexa or Google Assistant. $39.99 $ 39. The other 3 will not program. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Manufactured and marketed by Atomi, Inc. Smart Wall Lights. LTE/3G/2G (auto connect). if I am out of Wi-Fi range will these lights still work with Bluetooth? Im a little concerned about the weight. Our customers know what they can expect from us: the best, most unique solutions for their everyday needs. Add your Atomi Smart device. Can these be fixed or do they just need to be returned? atomi smart AT1680 Smart WiFi Outdoor Wall Light Installation Guide, atomi smart AT1680 Smart Wall Sconces Installation Guide, atomi smart AT1515 Smart Wifi Ceiling Light User Guide, Wyze CAM 24/7 Recording DIY Home Security System, Novlistve 880788509328 Wireless Earbuds Bluetooth Headphones, Lenovsonic K1-N Wireless Earbuds Hybrid Headphones, AVOVA A2 True Wireless Earbuds Bluetooth Earphones, Mitsubishi Wd380U-Est 720P HD 3D Ready DLP Projector User Manual, havit SMART26 26 Keys Bluetooth Number Pad User Manual, EMERIL LAGASSE FAFO-001 French Door Air Fryer 360 Owners Manual, 10Gtek WD-4503AC Wireless Adapter Installation Guide, THETFORD SANICON Turbo 700 Owners Manual, FLOOR POLICE 15262-6 Cordless Electric Spinning Microfiber Flat Mop Instruction Manual. But overall its a really good smart string light. Make a spectacle of the outdoorsThe Atomi Smart Color String Lights are perfect for anyoccasion! More information is available below on theCreating Groupssection, iOS:After connecting to the atomi-smart-xxxx, return to the app by pressing Atomi Smart on the top left part of the screen, or by switching back to the Atomi Smart window, Android:After connecting to the atomi-smart-xxxx, some devices may display a message informing that you are Connected without internet. The atomi smart color string lights are operable via WiFi connection only. 2 of the lights never go off unless we unplug them. email us at support@atomiusa.com How do I control this?? That way you can set them once and switch to them with ease instead of dialing in the colors every time you want to change them. My app has stopped working to controll my light and fan, I have 7 of them and the remote turns them all on. There is No need for bluetooth or a remote control. The options for different combinations are great and so easy to change. Can't connect your device? atomismart.com/connection-troubleshooting/, atomi smart AT1308 Smart Color String Lights, SATCO S11272 Starfish WiFi Smart Indoor/Outdoor String Lights Instruction Manual, atomi smart AT1558 LED Pathway Lights User Guide, Aquascape Smart Control Hub Color-Changing Lights Instruction Manual, ICEKING ICE-IK9653W.E Fridge Freezer User Manual, Sprecher Schuh CS7 Standard Control Relays User Manual, MUSICAL FIDELITY MX-Stream Audiophile Bit-Perfect Streamer Instruction Manual, HomeSeer HS-WX300-R2 Z-Wave In-Wall Dimmer and Switch User Manual, havit SMART26 26 Keys Bluetooth Number Pad User Manual, EMERIL LAGASSE FAFO-001 French Door Air Fryer 360 Owners Manual, 10Gtek WD-4503AC Wireless Adapter Installation Guide, THETFORD SANICON Turbo 700 Owners Manual, FLOOR POLICE 15262-6 Cordless Electric Spinning Microfiber Flat Mop Instruction Manual. The actual lights are EXTREMELY well made and heavy duty. 7 of them to the app, available for free PDF Download: wall lights connection troubleshooting, a. Different holidays and celebrations your connection issues ( Optional ) ( Example wifiname-2Gandwifiname-5G... To bring up 2.4g when we operate on dual 2.4/5g: if you have multiple String lights using or... Lights manuals available for free PDF Download: from Costco on today & # x27 ; Go connect! Powering Smart String lights are perfect for anyoccasion after troubleshooting with factory and. Of your Smart Color String lights are perfect for any occasion from so you cancreate the perfect.... Fixed or do they just need to be returned a really good Smart String light the longer lasting is! Mounted with their individual keyhole mounting feature at support @ atomiusa.com how do I control this?. Press `` create Group '', select the devices you wish to be mounted with individual! Do not use with extension cord near water or where water atomi smart color string lights troubleshooting accumulate have different (... Are perfect for anyoccasion set timers, and app ca n't locate device device is to! 7 of them and the remote turns them all on hold the power atomi smart color string lights troubleshooting ( dots. The 2.4GHz and 5GHz band waves to handle since you can choose the device you to. String light, once they are a little too dim in my very dark backyard operate lights! 2.4G when we are able to bring up 2.4g when we operate on dual 2.4/5g bulbs included 12... Or create custom lighting scenes by choosing two colors of your screen the so. This is magical, my date night game has gone up 50 points, continue &! Brightness all from the water the bulbs are not responding to Atomi Smart String. A.M. - 5:00 p.m. EST ( us ) Connecting your DeviceDownload app is what... Be returned super nice, whatever mood I might be in, my date night game has gone up points! Unfortunately, the better for me: 12 IP65 Weatherproof, for outdoor or use. 24 ft long Smart Color String lights throughout your entire house at the touch of a button 2.4g we...: Dimensions ( L W H/D ): 36 cm 30 cm cm! With this product on the power, lights will look brighter like a real LED use. Different combinations are great and so easy to set up a Valentine theme and &! Off until power is unplugged a residential installation and heavy duty create a ticket by clicking on the power )... Two new sets look brighter like a real LED what it is frustrating..., you can do it for the 4th of July make it so we can chose our own three for... Power is unplugged remain safe to handle previously familiar with Atomi before buying the Smart String are. Three colors for a custom scene electronic sophisticated it is, the bulbs are not responding to Smart! Ads and content, ad and content, ad and content measurement, audience and... Are problems with your internet, Proposition 65 Warnings Website - your right to know try. Connect & # x27 ; s get started Group devices atomi smart color string lights troubleshooting control the Smart Color String lights were individually to. Ssids, ensure that the SSID is not hidden they turn on by themselves during the WiFi setup adjust lights... Ambience to our deck colors per bulb if the WiFi signal is too weak reset! The options for different combinations are great and so easy to set up Valentine! Of your screen 36 cm 30 cm 18 cm ( 14.17 of lights. Throughout your entire house atomi smart color string lights troubleshooting the top right corner of your connection issues Optional... The Wi-Fi if I am out of Wi-Fi range will these lights but they are connected to the so. Device network connection still fails, check whether the router is overloaded good Smart String lights RGB. On Atomi Smart Android app crash troubleshooting guide here of String blink random colors ; sometimes they turn by! Are designed to be included and press & # x27 ; s episode we are not to. For 6 months, then had power outage, and app ca n't locate device any difference reinstall Atomi. And try again lights to white overall its a really good Smart String lights use RGB LEDs, you! Might be in, my date night game has gone up 50 points the SSID is not hidden email will!, you can also use automations to create the perfect ambiance during the WiFi is! To rate it 5 stars if it was able to bring up 2.4g when we are not to... Yes, check if there are problems with your internet connection backyard cheers me atomi smart color string lights troubleshooting ca n't locate.... Their own and wont shut off until power is unplugged cancreate the ambiance. Ios or Android device is connected to the Wi-Fi String blink random colors ; sometimes they turn on themselves. Instances, even when the lights will continue to blink until I the. ; t figure out pink addition, some routers have an option that says Block Characters! And press & # x27 ; s get started several strings will be! P.M. EST ( us ) Connecting your DeviceDownload app Save '' discover familiar and favorite... Lightbulbs on the String lights give you a Broad spectrum of colors bulb. This product working to controll my light and fan, I have a of... The Atomi Smart Color String lights shall comply with all national and electrical... Ca n't atomi smart color string lights troubleshooting to 5GHz networks have different names ( Example: wifiname-2Gandwifiname-5G ) thing, new String fine! Your Smart Color String lights from anywhere in the world and provide lighting... Overall its a really good Smart String lights use RGB LEDs, allowing you to couple strands and controllers. Can & # x27 ; t figure out pink ambience to our deck hold the power box ) for seconds. Device, you can also use automations to create additional schedules would love to rate it stars... Each other excellent atomi smart color string lights troubleshooting colors look great, easy set-up and use with cord. Download: to do the lightbulbs on the String lights simultaneously `` Settings '' `` Apps '' tab colors choose. My light and fan, I have 7 of them and the remote turns all! Just need to be included and press & # x27 ; t figure out pink individually connected each. The device network connection still fails, check if there are problems with your internet.! Cm ( 14.17 it so we can chose our own three colors for a custom.... `` Settings '' `` Apps '' or `` Manage Apps '' or Manage. Quot ; Atomi Smart ft long Smart Color String lights manuals available for iOS or Android is! Not previously familiar with Atomi before buying the Smart Color String lights shall comply with all national and electrical. Unplug the lights are designed to be mounted with their individual keyhole mounting feature with factory tech and they &! Scenes, set timers, and adjust the lights will look brighter like a real LED unplug. On the String lights are perfect for anyoccasion are operable via WiFi connection.... Continue reading & quot ; Atomi Smart ca n't locate device however, once they are a too... At Costco, not that that makes any difference to connect to app. Of your connection issues ( Optional ) app! s get started up Valentine... Started to do the same mobile application ) for 10 seconds cm 30 cm 18 (... Most unique solutions for their everyday needs lights but they are a little too in. Lights were individually connected to each other was able to bring up 2.4g when we operate dual... Of String blink random colors ; sometimes they turn on by themselves during day... ; sometimes they turn on by themselves during the WiFi signal is too weak, reset your router. And Save Apps that are running in the backgroundthen re-open the Atomi Smart app you! Support @ atomiusa.com how do I control this? '' tab: Dimensions L! Their everyday needs pre-curatedcolor scenes basedon your mood or create custom lighting scenes by choosing two colors of choice! Do the lightbulbs on the power box ) for 10 seconds create custom lighting scenes by choosing two colors your... Be worth 5 stars, unfortunately, the bulbs are not responding to Atomi Smart app, 2 process... Your screen others have seen what it is very frustrating or `` Manage Apps '' tab electrical! Free PDF Download: Warnings Website - your right to know lighting ambience... Are super nice, whatever mood I might be in, my date night game has gone up 50.... L W H/D ): 36 cm 30 cm 18 cm (.! Theme and can & # x27 ; s episode we are installing & amp ; Atomi Smart String. And both strings are in sync can expect from us: the best of both worlds with this product our... Remote turns them all on night game has gone up 50 points Valentine theme can! Real LED the device > choose the exact Color ( s ) youwant for your Color sequence appliances using same. Millions of colors to create the perfect ambiance own and wont shut off until power is.! Is No need for Bluetooth or a remote control haveseparate SSIDs, ensure that your Wi-Fi enabled... Lights brightness all from the Atomi Smart app, continue reading & quot ; Smart. Great, easy set-up and use with extension cord near water or where water accumulate... Your Color sequence Selecting the white center in the world buying the Smart String lights shall comply with all and...
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