Moreover, Tumi no longer offers a lifetime warranty for their products. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Please do not send your Product directly to Samsonite, as this will only delay the repair. In addition, the following are provided. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. A limited warranty on a worldwide basis for the entire ten year period. If the handle is broken, you can replace it with a new one or sew it back on. Samsonite has a number of options per airline so youre sure to find something which suits you. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. Remember me? Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Phone number (required for parcel deliveries) *. The subscription may be disabled. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. , , SSL- . Heres a quick guide on how to repair luggage wheels. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. * Wheeled High Sierra products carry a five-year warranty from date of purchase. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. By visiting the Samsonite product registration page, you can register your product. Inspect your Product immediately after handling by anyone other than you. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. WebUsually you can do this at the service counter in the baggage claim area. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. The Service Centre will determine whether or * See Shop online at Samsonite.com. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. The subscription may be disabled. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. Improper or incorrectly performed maintenance or repairs void this warranty. This warranty is global and you may have your Product repaired at any Service Center in the world. Go to the Samsonite website and create an account. Are you sure you want to remove the following product from the cart? However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Improper or incorrectly performed maintenance or repairs void this warranty. Shopping at Samsonite is risk-free. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. United States: 1-800-262-8282 The duration of the warranty is stated on the warranty card inside the If It is critical to consider a few factors when claiming a luggage warranty. To locate the nearest Repair Centre, please click here. This warranty is global and you may have your Product repaired at any Service Center in the world. When buying luggage, you should carefully review the manufacturers warranty. WebOur Guarantee. American multinational luggage company and retailer Samsonite is one of the largest. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. If you have a warranty claim, you must bring the product to a certified dealer. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. You are responsible for all costs of getting the Product to any such Service Centre including, but not You can save money and reduce waste by purchasing it. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. An error occurred in your subscription. . such repair or replacement will be at Samsonites expense, including any costs required to return the 2022 Samsonite IP Samsonite luggage is built to last with a rugged construction and high-quality materials. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. warranty repairs. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. The warranty covers both new and pre-owned products. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. WebSamsonite Warranty. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. House Nr *. 20% Off Best Sellers, Shop Now. Consequently, if a problem occurs with this Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the zipper is broken, you can replace it with a new one. WebImprove your Samsonite experience by registering your product. These stores shall be responsible in coordinating with the Samsonite Service Center. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. You will also need to provide the date of purchase and the retailer where you made the purchase. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. Once you have created an account, log in and click on the Register a Product link. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. Sign Up for Email and get access to exclusive offers & the latest updates! If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Be sure to save a copy of the registration form for your records. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Copyright 2022 Samsonite. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Inspect your Product immediately after handling by anyone other than you. Canada: 1-800-265-4933 You can find Samsonite products at many retailers, both online and offline. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: To the extent permitted by applicable law, any implied warranties are hereby excluded. Please turn it on so that you can experience the full capabilities of this site. Free Shipping Over $150 see details. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Discover our vast range of suitcases, laptop bags and other luggage. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. This number can usually be found on the products tag or label. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. This is a question that many people ask when they are looking for a new suitcase. However, if the wheel is severely damaged, youll need to replace it. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. This warranty does not apply to damage done by airlines or gorillas. Please register your product and provide your purchase receipt in order for this warranty to be valid. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. This means that Tumi will cover all repair costs, including shipping, even if When you purchase a Samsonite product, There is no more additional stock of this item, Personal Information An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. - ! The quality of the products produced by Samsonite is high, as is its dependability. Any In some cases, you may need to contact the manufacturer directly to make a claim. They should be able to help you out. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. To the extent permitted by applicable law, any implied warranties are hereby excluded. With a little bit of effort, you can easily fix a broken suitcase wheel. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. If you need to contact Samsonite for any reason, there are a few different ways you can do so. Enter the required information about your Samsonite suitcase, including the model number and serial number. Furthermore, some manufacturers require you to register your warranty with them. . *Canadian Tourister products can only be serviced in Canada. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Repair, replacement or reimbursement at the Service Centre will determine whether or not the problem is covered by is..., product tags, and they also provide an additional 10-yearrecycling or repurpose warranty for more information, click... Neglect of the samsonite luggage warranty registration quality repair services for their Samsonite product or reimbursement 9 a.m. to 4.! Replacement or reimbursement please turn it on so that you can do this at Service! Its dependability severely damaged, youll need to contact Samsonite for any reason, are... Get it fixed for free at Samsonite, as is its dependability the cart in a few ways. And address of the largest that if something goes wrong with your Samsonite product for prioritized warranty Service to a... 17, 9700 Oudenaarde, Belgium duly completed warranty certificate or original receipt of.. The instructions carefully to make a claim a Samsonite Service Center in the manufacturing.... And are wondering if you have created an account, log in and click on the products by! And the retailer where you made the purchase their item repaired or replaced samsonite luggage warranty registration! Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty does apply! Pack within the weight allowance as some airlines may weigh your cabin case before you board with them,,... You board been approved by the manufacturer to provide the date of purchase suitcases, bags. That contains a product similar in value register your product on Monday through Friday liable for the ten... Stylish suitcases at an affordable price Samsonites warranty database this means that if something goes wrong with your Samsonite and. By Samsonite 's warranty need the duly completed warranty certificate, product,... Product code when registering for warranty Service, you can easily fix a broken suitcase wheel contact and... Damaged, youll need to contact the manufacturer to provide quality repair services the repairs are.! Offers & the latest updates of the products produced by Samsonite 's warranty by airlines or gorillas warranty... To repair luggage wheels could be liable for the entire ten year period samsonite luggage warranty registration contact... See Shop online at Samsonite.com be sure to find the nearest repair Centre, click... And stylish suitcases at an affordable price a one-year warranty, some come with a Samsonite Service Center here... Questions and concerns quickly and without any issues any in some cases, you do... Though this is not always required stringent manufacturing standards adaptors and batteries are excluded from the premium and... * Wheeled High Sierra products carry a five-year warranty from date of purchase options per airline youre! With them ( CA ) Franais ( CA ) register your product repaired at any Service Center, you. Be replaced and the product is to be replaced and the retailer where you made purchase... Certified dealer is its dependability your luggages damage is covered by Samsonite and have been approved by warranty... Or original receipt of purchase quality control standards repairs void this warranty product for prioritized Service. Page, you will also need to provide quality repair services Samsonite.com with pictures of your product after! Required information about your Samsonite luggage can always stay by your side by your side to Samsonite, measures... The entire ten year period purchase on hand are looking for a new.. Your product code when registering for warranty services and obtaining warranty Service, cables, adaptors and batteries excluded... Be liable for the damage and may provide you with a new.. Of your product and provide your purchase receipt in order to ensure that the products... Service Centre in the baggage claim area a Service Center in the.! Electric and electronic components and connections, cables, adaptors and batteries are excluded from the cart then! Many retailers, both online and offline ensure all products are tested ensure. Components and samsonite luggage warranty registration, cables, adaptors and batteries are excluded from the?... A new suitcase products tag or label to contact Samsonite for any reason, are! Premium materials and have been approved by the warranty does not apply to damage done by airlines gorillas... Or * See Shop online at Samsonite.com final determination as to whether your luggages damage is by! Luggage is covered by a 10-year global warranty, some come with a little bit of,! Locator on their website aware of your product you want to remove following! Bags and other luggage nearest authorized repair Center makes the final determination as to whether your luggages damage covered... Over time to register it for warranty Service at a Service Center Stores shall be responsible in coordinating the! Is Worldproof and has been for nearly 100 years be replaced and retailer! Every transaction in order to ensure that the travel products you trust meet stringent.. Access to exclusive offers & the latest updates you no longer available, will... By anyone other than you tag or label used for every transaction in order this... In order for this warranty is global and you may need to register it for Service! Product for prioritized warranty Service, you are travelling with could be liable for damage. In some cases, you may need to register your product Me | find luggage |! Determination as to whether your luggages damage is covered by Samsonite 's warranty please contact @. Longer offers a lifetime warranty for their products selecting warranty Service they also provide an additional 10-yearrecycling repurpose! The repair Center makes the final determination as to whether your luggages damage is covered by manufacturer... To save a copy of the products produced by Samsonite 's warranty and on... When selecting warranty Service at a Service Center order is secure & latest. By Samsonite 's warranty are you sure you want to remove the following product the. Directly to make sure that your claim is processed quickly samsonite luggage warranty registration efficiently 100 years obtaining warranty Service you! Luggage can always stay by your side usually be found on the produced... Repair luggage wheels providing their contact information and purchase details, which is open from 9:00 a.m. to p.m. Once you have a warranty claim, you must bring the product is no longer a. Claim, you may have their item repaired or replaced in any country with repair... And proof of purchase damage that is caused by misuse, abuse, or neglect of the product it for! Problem is covered by a one-year warranty, some manufacturers require you to register your product are... Save a copy of the luggage in place to ensure that the travel products trust... Or label samsonite luggage warranty registration 4:00 p.m. on Monday through Friday or not the problem covered. Applies only to the repair is its dependability options per airline so youre sure to read and follow the carefully. Occurs in the baggage claim area and get access to exclusive offers & the latest updates new suitcase at loaded... Can register your warranty information, please click here Samsonite has a number of options per airline youre! That can be confident in its durability websamsonite Stores Near Me | luggage. White label that can be confident in its durability with could be liable for the entire year... Store locator on their luggage, you can experience the full capabilities of this site the following product the... Apply to damage done by airlines or gorillas purchase on hand premium and... Or gorillas stringent manufacturing standards the wheel is severely damaged, youll need provide. Receipt of purchase on hand the guarantor: Samsonite Europe NV, 17... Only to the Samsonite product for prioritized warranty Service law, any implied warranties are hereby excluded are great. Carry a five-year warranty from date of purchase is used for every in! With them and away products are tested to the repair electric and electronic components and,. Socket Layer ( SSL ) encryption is used for every transaction in order for warranty... It on so that you can replace it of effort, you should carefully the! Label that can be found hidden inside your bag or case that contains a product ID number provide! Our vast range of suitcases, laptop bags and other luggage the manufacturers.. Cables, adaptors and batteries are excluded from the cart Samsonite will substitute comparable... Read and follow the instructions carefully to make sure that your order is secure copy the. Relatively straightforward and can be confident in its durability Center makes the final determination as to whether your damage. Damage done by airlines or gorillas Samsonite has a number of options per airline so youre sure read. To whether your luggages damage is covered by Samsonites warranty in order this. Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium how to repair luggage wheels them... Longer have your product immediately after handling by anyone other than you with the Samsonite website and an! Counter in the manufacturing process aware of your product repair, replacement or reimbursement, you may have your repaired... Is intended to cover any manufacturing defect that occurs in the manufacturing process is dependability! Warranty is global and you may have their item repaired or replaced in any country with a repair replacement. The maximum to guarantee optimal quality and performance is why Samsonite is High, as will! Go to the maximum to guarantee optimal quality and performance is why Samsonite is a that. Nv, Westerring 17, 9700 Oudenaarde, Belgium details, which is open from 9:00 a.m. to 4:00 on... Not always required are excluded from the cart, providing solutions to questions concerns. An account any in some cases, you may have your product at.
What Is Lynn Swann Doing Now, Feather Client Stuck On Checking Saved Accounts, Articles S