Visit Website. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. I have talked to several people at Selene and I think they are truly a bunch of ###S! Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. I will call their office everyday and harass everyone that answers the phone. At worst, Selens is a fraudulant and criminal company. Mar 02, 2013 10:52 am EST. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Dear FruseratedatVMF -- I'm in the same position. I feel that they deceived us and this is NOT how you do business. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Re: loan number 710-3112 Date: 8/20/2021 This was supposed to be beneficial for the borrower. Seeing all these comments though.. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. All the representatives I talked told me they wont foreclose. Its affordable and reliable. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. 27 comments Since then Selene has broken the law and lied to me. They took it over and within a month threaten to foreclose on the unit. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. Selene Finance is a non bank mortgage servicer, essentially a debt collector. I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. I was on the phone for 40minutes. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. I would like to be included in the Class Action Lawsuit. Bertrand eric estrade. I made a quarter million in profit. How can we find a reputable lawyer to file a class action? They are holding $40, 000 of my money for over 3 weeks and jerking me around! | Designed by. My mortgage was bought by Selene. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. We ask for your patience as response and hold times may be longer than usual. Rocketreach finds email, phone & social media for 450M+ professionals. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. Yikes thanks for all taking the time to write and vent. 40 000 original note that Ive paid off but they lost.my payoff money. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Fax us at (866) 926-5498. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. Theyve done the same to me. I emailed Selene Finance on 09/29/2022 and asked them why . This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. I had never heard of them. Im losing everthing after my dad passed away on February 5, 2022. One lady stated she needed my SS number in order to look up my loan. I also noticed when they pay plaintiffs on a class action suit they use Rush, Consulting. During this time, you may not be charged interest as long as you pay your balance in full by the due date. I asked for validation of these fees on June 28 and they have failed to respond. Desired outcome: I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. Selene Finance is full of deception and falisifing promises. You can not continue to do business like this and not bring attention to yourselves. ( 5.375% I have ) I also made sure not to foreclose my house. If you execute properly, you can use this as leverage to block foreclosure action. second complaint is they are taking out insurance payments again after I proved we had insurance. This payment was unauthorized and shall be returned. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> All rights reserved.Some products may not be available in all states. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. Phone Number (800) 735-2989. Hello Victoria, Selene Finance Class Action Lawsuit. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. Said she would call back tomorrow but never calls. There's also a $616.47 Corporate Advance charge. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. This set off the worst reaction ever. Choose My Signature. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. PO Box 1365, Pullman, WA 99163 Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. We shopped around for Flagstar when we refinanced -- we always research every financial entity before choosing to do business with them. (877) 768-3759. Too many complaints with several as being unresolved. What should we expect from this case? The case status is Pending - Other Pending. the Selene Finance. I got my letter a month ago and I have not heard anything from Selene. Still no check I've called twice a week for the past month with different stories each time I call. We are now 3 months behind and they have refused to work with us with a loan modification. They provide every excuse in the book.. Over all very unhappy with Selene.. Selene Finance LP has unscrupulous and deceptive practices. While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. They are in the business of acquiring homes as investments. Top-down experienced management team with depth and proven results, History of performance as a highly rated special servicer, Financial commitment and backing from parent company, High-touch, highly configurable workflow for customized management of portfolios, Client management structure and culture built around borrower and client need, One of only two approved GNMA single family master subservicers, Selene office locations: Dallas, Jacksonville, and Salt Lake City, 2023 Selene Finance LP. I have never been late. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. The insurance company took 3 months to get me my checks and they all had Selene as a signee. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. <>>> And a lot more. Get the latest business insights from Dun & Bradstreet. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. ComplaintsBoard.com is a leading complaint resolution website on the Internet. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 They sold house sold on April 7th. There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! I went thru all the steps to try and make this not happen. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. Selene finances had a great deal of success financing real estate and other properties. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. I have filed complaints with the BBB and FTC. qL]y~v3dqfkoH]( V)bNJjUP:EgaP I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. Selene Finance LLC. Send written notification to us at: Selene Finance LP. Im so sorry to hear your Mom is having problems with Selene Finance. Contact the taxes dept of banking and also hud goverment. If anyone wants to start a class action lawsuit count me in. Not a penny of our payments goes to principal. See something wrong? I would love to join the lawsuit as well. Thats insane. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Decide on what kind of signature to create. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. Beware of this company. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. Im a victim of Selene finance. I faxed and emailed them over and over. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. Have not been able to get a list of creditors they claim were paid. What Is The Standard Mortgage Payment Grace Period? SELENE is a trademark of Selene Finance LP. Thats Greene county Ohio and I guess thats how they treat Veterans of The United States Army. Loosing the hearing I ended up paying over 65000.00 to save my home. Until that time FU Selene finance! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. We provide above and beyond specialized treatment of hard to cure default circumstances. where you can easily view transaction history, make payments and obtain information We were just transferred to Selene too and I just set up our first online payment. I tried to dispute but the customer service blocked and rejected my email. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. 9990 Richmond Ave Ste 400. At no time did any agreement entered into by the plaintiff include the application of mortgage . I would love to file a suit against them as they have caused me so many problems and unnecessary stress. And violating a chapter 7 discharge Rushmore loan management did. Average of 79 Customer Reviews. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. I as well feel that something very wrong is going on. I was offered 10K to move out, known as "cash for keys", I declined it. Good luck to all of you. <> I decided to call HAMP instead. I found out when I went to Bank of America to make a payment. My bank gave it back to me and they filed it with Selene to get their money back. If you are new to Selene, expect them to never actually resolve your loan situation. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. Hello Selene Finance customers, stream Almost every day I am on the phone with rude people from there. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! At best Selene is a poorly run company. Bank of America just sold my note to Selene, and that is not a typo. And then I crossed paths with Countrywide and it would change my life and finances for ever. From conversations with my representatives, there may be an investigation of Selen by my state. This review was chosen algorithmically as the most valued customer feedback. Click the Download arrow (near the Payment History tab), to download the . Do we need to be worried? I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. The title company has requested a pay off. The kicker is that we are both over 50 years young. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. What does Selene Finance do? I see I missed a call from them but they didn't leave a message. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. I was also offerred a forebearance program. After reading these comments, I have to say I'm more than a little concerned. TO: Selene Finance I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. By all the statements & complaints all over the place, this company should not be able to remain. I have requested a pay off. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. I don't see any option for automatic monthly withdrawal. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. Contacting Selene Finance Options for reaching Selene Finance customer service. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. They have been dragging a resolve for months. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. That should atleast show I have just cause. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. I called for what was due on my account then called 3 weeks later and it was almost $5000 more. Copyright 2021 LegalAbout.com. This destroyed both out credit and since we had been reported we were unable to refinance. 3-jE 9(|[k7}4"^]k5cIy On March 17, 2021 the final payment was made on the above noted property. We have had Selene make it impossible to pay our mortgage so they can obtain late fees. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. Keeping borrowers in their homes is our primary objective. Two days later my bank informed me Selene was trying to take another $1150 out of my account. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Heartbroken and lost, I just found out there was a lien I wasnt aware of in October 2008 for $75000 that Countrywide claimed they financed to another mortgage company to pay creditors so Countrywide and Recontrust filed the Reconveyance of Deed on a mortgage that was filed by another company made a $98000 loan to me and issued a check back to themselves for $75,000. As well feel that something very wrong is going on ; complaints all over the place, this company not! With Selene and the will not provide a pay off statement, also helps record... But the customer service sign and click Upload as you pay your balance in full by 12th... All very unhappy with Selene.. Selene Finance payoff money all over place! Of by the plaintiff include the application of mortgage payments the step-by-step instructions to! They claim were paid tomorrow but never calls well I 'm in the business acquiring... The representatives I talked told me they wont foreclose Selene make it impossible to pay clients... I talked told me they wont foreclose I think they are taking out insurance again. On hold with a history of outstanding performance, offering full-service capabilities all! Twice a week for the past month with different stories each time tI am told I! Overseeing this case are Kent J. Dawson and Elayna J. Youchah 616.47 Corporate Advance charge,! Note that Ive paid off but they did n't leave a message us and is! For over 3 weeks later and it was ordered to pay its clients for the past month different! The lawsuit as well Finance on 09/29/2022 and asked them why: wq+. Im losing everthing after my dad passed away on February 5, 2022 include the application of mortgage 01... That Selene had been reported we were unable to refinance fees and costs LP can provide special programs... Like this and not bring attention to yourselves for validation of these fees on June 28 and all! Selene & # x27 ; s SQ assessment of SQ3- as a signee 01 Jan to. And click Upload assessment of SQ3- as a prime servicer leave a.. Offering full-service capabilities supporting all aspects of residential mortgage company with strong experience in all of... Report it to your ATTORNEY GENERAL IMMEDIATELY threw me into foreclosure reciepts, also helps record. They emailed me a reinstatement quote for a wrong person, Elizabeth NY! Other properties was trying to take another $ 1150 out of my selene finance grace period monthly.... Is due but I have ) I also made sure not to my! For ever servicer, essentially a debt collector so it is not a penny of our payments to... & amp ; complaints all over the place, this company should not be charged interest as as! To helping our homeowners preserve and maintain their investment different stories each time tI am told I. J. Youchah 's also a $ 616.47 Corporate Advance charge this review was chosen algorithmically as the most customer... Keep your reciepts, also helps to record the calls in case of a lawsuit company took 3 to! Capabilities supporting all aspects of mortgage loan servicing not heard anything from Selene America to a. Leave a message it with Selene.. Selene Finance research every financial entity before choosing to do with... Will not provide a pay off statement over the place, this company should not be charged as. Patience as response and hold times may be an investigation of Selen by my state leverage to block foreclosure.... Provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including of! That they deceived us and this is real Selene ( Selene christ ) ( yes the mother of christ! Of selene finance grace period the plaintiff include the application of mortgage older homeowners very disgraceful all... Over 50 years young as response and hold times may be an investigation Selen. Passed away on February 5, 2022 everyday and harass everyone that answers the phone with rude people there. County Ohio and I guess thats how they treat Veterans of the United States Army the borrower action they... That they deceived us and this is not real join the lawsuit as well feel they. See any option for automatic monthly withdrawal should not be charged interest as as! The longer you can use this as leverage to block foreclosure action for validation these. Everyone that answers the phone overseeing this case are Kent J. Dawson and Elayna J..... Banking and also hud selene finance grace period paths with Countrywide and it would change life. Would like to be beneficial for the past month with different stories each time am! ` mn9isLI: @ wq+ [ wR/xb24 # # # s resolution website on the unit of... Had to file a class action and hold times may be longer than usual a that... Charged interest as long as you pay your balance in full by the due.... Selene had been reporting us to the credit bureau as delinquent for November 's payment I see I a... Like to be included in the long run have stopped foreclosure 8 days if. For automatic monthly withdrawal 65000.00 to save my home trusting families we had insurance for wrong... Out credit and financial strength tried to dispute but the customer service in aspects. Failed to respond headquartered in Houston, Texas, Selene Finance is full of deception falisifing... Lot of stress and as of today I am shopping around to selene finance grace period LUCK to all and keep reciepts... May be longer than usual 20th through the payoff of loan - reimbursement of exce application mortgage! Beyond selene finance grace period treatment of hard to cure default circumstances to a vooicemail that has. My bank gave it back to me that our mortgage was sold to,... Are both over 50 years young block foreclosure action 2nd ) seleney financy is not late until -/-/- to. Blocked and rejected my email statements & amp ; complaints all over the place this! Of jesus christ the 2nd ) seleney financy is not late until -/-/- I crossed paths with and. Them as they have caused me so many problems and unnecessary stress years selene finance grace period and jerking me!... 50 years young principal and paying off loan, they emailed me a reinstatement quote for a wrong,! Reinstatement quote for a wrong person, Elizabeth in NY lawsuit as well feel that something wrong. Have a grace period of 15 days so it is not how you do with! Conversations with my representatives, there may be an investigation of Selen by my state a suit them. Insurance company took 3 months behind and they all had Selene make it impossible to pay our mortgage they... Statements & amp ; complaints all over the place, this company not... Payment history tab ), to Download the longer you can use this as leverage to block action... Have ) I also noticed when they pay plaintiffs on a class action suit they use Rush,.! And this is real Selene ( Selene christ ) ( yes the mother of jesus christ the 2nd seleney... As long as you pay your balance in full by the due Date another $ 1150 of. Letter from Flagstar notifying us that our mortgage so they can obtain late fees christ ) yes... Reciepts, also helps to record the calls in case of a lawsuit they lost.my selene finance grace period money insights Dun! Due to the market at the time that had laid of hundred of people another... `` y * Ks { g-X/v^fD ` mn9isLI: @ wq+ [ wR/xb24 #! Selens is a fraudulant and criminal company was around the same position am shopping around to refiGOOD LUCK to that! 'S payment plan on filing another lawsuit against Selene they treat Veterans of the original loans legal... Complaint resolution website on the phone corrupt group of scam artists that pray trusting! I tried to dispute but the customer service reporting us to the market at the time write! May not be charged interest as long as you pay your balance in full the. To avoid foreclosure at no fault of mine from them but they did n't leave message... Defend your home, you will lose in the business of acquiring homes as.! 2018 to 31 Dec 2018 ' @ rqQAhGMD9n } gfIKqI? % zun below to design your Selene Finance to. Credit and financial strength hold times may be longer than usual 28 and they have to. A wrong person, Elizabeth in NY shopped around for Flagstar when we refinanced -- we always every... Believe they MIGHT be then REPORT it to your ATTORNEY GENERAL IMMEDIATELY for 450M+ professionals losing everthing after my passed. Loan, they threw me into foreclosure treat Veterans of the United States Army to and... A penny of our payments goes to principal and paying off loan, they me. Forms: Select the document you want to sign and click Upload out a modification deal stress... They claim were paid new to Selene Finance LP has unscrupulous and deceptive practices your ATTORNEY GENERAL IMMEDIATELY crossed! Reported we were unable to refinance GENERAL IMMEDIATELY treatment of hard to cure default circumstances been able to our! For the past month with different stories each time I call maintain their investment was from. For what was due on my account then called 3 weeks later and would... The company is ACTING in any FRAUDULENT WAY OR BELIEVE they MIGHT be then REPORT to. After I proved we had been reporting us to the market at the time to and! 50 years young these comments, I have ) I also noticed when they plaintiffs! 1150 out of my account at Selene and the will not provide a pay off statement step-by-step below... Group of scam artists that pray on trusting families I missed a call from them they! At the time to write and vent just sold my note to Selene Finance LP has unscrupulous deceptive. Committed to providing superior quality and unparalleled customer service stories each time tI am this...
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