Review tags are currently only available for English language reviews. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. In future, kindly reach out and we would be happy to assist. Not much around the hotel in walking distance, bus stop right out front. Staff at the 24-hour reception area can arrange a taxi upon request. . 347 reviews. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The onsite local and international cuisine restaurant, DV BAR/Bistro, features pool views and brunch. Lastly I woke up around 2:00 a.m. in need of bottled water. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. - See 1,134 traveller reviews, 364 candid photos, and great deals for Toronto, Canada, at Tripadvisor. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. Aller directement au menu principal. If you stayed at this property through Booking.com, you can write a review. Come discover why we're an idyllic place to start and end your trip in Toronto. I would have given three stars but went up to four because of good service. "National Integrated Cancer Control Act" We recommend booking an option with free cancellation in case your travel plans change.Read more. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. Other facilities include a fitness center. The on-site DV bar and bistro prepares a variety of meals throughout the day. Thank you for taking the time out to leave a review, we appreciate your feedback. The outward appearance of this property is cute. I have emailed them back 2x in the past 30 days with no return email. This is the version of our website addressed to speakers of English in the United States. 3.5-star eco-friendly hotel located in North York. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. Although it is a bit out of the way, it certainly is an "Urban Oasis" and I would recommend staying at the Don Valley if you would like to stay in Toronto but not be directly downtown. We truly appreciate your feedback. Upon closer examination, the maintenance left a lot to be desired. The bathroom was tiny but very clean, with shampoos & such and working hair dryer. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. Air conditioning - See 1,148 traveller reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. Please see our partners for more details. 416-449-4111, 175 Wynford Dr, North York I am not allergic to anything what so ever. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. There was no fridge. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Iron 1 king bed. Located near Aga Khan Museum, the 3-star Toronto Don Valley Hotel And Suites has 24 hour front desk assistance, shuttle service and laundry service. At least 3 weight machines were broken and one of the 2 treadmills, and half of weight set dumbbells was missing. Children 18 and above are considered adults at this property. In future, kindly reach out and we would be happy to assist. I am saddened to report that our stay at this hotel was terrible. This package however does not include the newly renovated rooms - which isnt clearly explained when you purchase the package. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. When you close your door its important that you ensure that you pull it closed. Plus, I was pleased with . Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Toronto's Urban Resort. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. Spotless and ideal hotel in North York district. Taxes and fees that are shown are estimates only. All cribs and extra beds are subject to availability. Find out more about Toronto Don Valley Hotel and Suites (3-star), Canada. Tripadvisor performs checks on reviews. Find a cancellation policy that works for you. Standard Rooms - Courtyard view. Taxes and fees that are shown are estimates only. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The tub shower combo was not renovated. Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned. My "superior"room looked like any other 3* hotel. Reviews on Bed Bugs Hotels in Toronto, ON, Canada - Toronto Don Valley Hotel and Suites, Fairmont Royal York, Town Inn Suites, Pan Pacific, Chelsea Hotel, The Westin Harbour Castle, Holiday Inn Express Toronto Downtown, Hyatt Regency Toronto, Holiday Inn Toronto Downtown Centre, Toronto Plaza Hotel Compare the rates to always get the best prices for your trip. 416-449-4111. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. We are very happy that we were able to accommodate your brother at our hotel. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. **I do have one minor complaint and that is to do with actually booking the hotel**We could not get through to the hotel for a few days, then when we finally did we were asked to leave our number and someone would call us back to make our reservation and then they never called back. Prices are the average nightly price provided by our partners and may not include all taxes and fees. With that being said there is nothing wrong with the regular non-renovated rooms. Free WiFi, 288 feet We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Attached bathroom Royalty Is More Than Just A crown. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Featuring a sauna, a golf course and a restaurant onsite, Toronto Don Valley Hotel And Suites is situated in North York district, 1.7 miles to Edwards Gardens. We all chose to get the $15 breakfast with the omelette station. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. Discover genuine guest reviews for Toronto Don Valley Hotel and Suites, in North York neighbourhood, along with the latest prices and availability . Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. It's a bit dated but has the essentials. During times of uncertainty, we recommend booking an option with free cancellation. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. The steam room smelled of mildew. This is the version of our website addressed to speakers of English in the United States. Complimentary WiFi in all guestrooms and hotel's public space. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugsI am saddened to report that our stay at this hotel was terrible. This will be collected by credit card. This location was convenient for my family to pick my brother up and return hi. The restaurant entices with dishes of local cuisine. See our Review Guidelines. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. When you stay at the Toronto Don Valley Hotel & Suites youll feel worlds apart from city bustle and distractions, and yet our central location and easy access to major highways like the Don Valley Parkway make us the ideal business and social hub and puts youclose to some of the best attractions in North York, Toronto, Ontario. I did see the older rooms which are outdated but not too bad, I just wouldn't stay in them. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. business travel features to the top of the filter menu so you can find them faster. Toronto Don Valley Hotel and Suites. Lastly I woke up around 2:00 a.m. in need of bottled water. Theres a nice bar, that also doubled as a breakfast buffet in the morning. Review tags are currently only available for English language reviews. This is a review for hotels in Toronto, ON, Canada: "My cousin recommended the hotel and my boyfriend and I stayed there. Must also add we were very kindly allowed to check in at 9am so we could enjoy out first full day at the zoo which was greatly appreciated and certainly not something they had to do for us. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. C . Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. . 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